Hi! I’m Zinia, a UX Designer.

I collaborate with founders and teams to create digital experiences that are easy, efficient, and enjoyable to use. Good UX helps businesses prevent early usability issues, reduce business interaction costs, and increase user satisfaction. Make UX your priority, or spend more fixing bad UX later.

I’m currently improving banking experiences within the UOB Infinity platform.

I collaborate with founders and teams to create digital experiences that are easy, efficient, and enjoyable to use. Good UX helps businesses prevent early usability issues, reduce business interaction costs, and increase user satisfaction. Make UX your priority, or spend more fixing bad UX later.

I’m currently improving banking experiences within the UOB Infinity platform.

Hi! I’m Zinia, a UX Designer.

9 selected projects:

About

Here’s a little about my journey:

About five years ago, working on real projects like mobile ordering apps showed me how powerful good UX design can be. Applying design thinking to these projects made it clear how important it is to focus on the user and the overall experience. Since then, the focus has been on making a positive impact for my team and the business by using UX research, principles, and heuristics to guide design decisions. Good UX is the key to differentiating your product or service from competitors.

There are three things that I think every UX designer should have:

  1. User Empathy: UX designers deeply understand the users needs, frustrations, and behaviours, using research and testing to inform every design decision.
  2. Systems Thinking: Seeing the bigger picture and how all parts connect allows for creating consistent, scalable, and efficient experiences across platforms.
  3. Data-Informed Decisions: UX designers use data, research, and usability principles to drive decisions, not aesthetic preferences.

Beyond these skills, building good relationships matter to me the most. Empathy means replacing judgment with curiosity, and building strong communication and rapport helps navigate challenges and foster collaboration.

I’m also taking my degree psychology to deepen my knowledge of people and behaviours, which helps me design and communicate with even more insight and empathy.

Services

Approach

01

Shared ownership. Whether working solo or in a team, everyone is part of the process.

02

Transparency. I frequently share work in progress for feedback and clarity.

03

Design heuristics. I prioritise designs that follows practical norms. Supporting user experience through established principles.

04

Design is subjective. I am not afraid to let go of an idea and explore different solutions. The more options, the better!

Frequently Asked Questions

What is a UX designer?
A UX designer’s job is to make a product or service usable, enjoyable, and accessible. We focus on what the end user experiences. For web-based companies, hiring a UX/UI designer can improve user satisfaction, boost conversions, and help your brand stand out with intuitive and visually appealing interfaces.
What sets you apart from other designers?
I go beyond aesthetics; my design decisions are rooted in science, human behaviour studies, heuristics, and UX principles. I prioritise practical, user-centered designs based on established norms, not assumptions or biases. As a UX Designer, I practice empathy and replace judgment with curiosity, fostering meaningful team discussions and gaining stakeholder support through logical, reasoned communication.

I also understand business objectives, budget constraints, and development efforts, allowing me to balance functionality, aesthetics, and business goals effectively.
What is your pricing structure?
I prefer value-based pricing because it reflects the expertise and years of experience I bring to the table. Paying by the hour can be limiting and doesn’t account for the efficiency I’ve developed over time. If that works for you, let’s chat and find a pricing structure that aligns with your goals, deliverables, and budget.
In what cases should I consider working with you?
  • If you’re building or improving a digital product and want it to be user-friendly, intuitive, and enjoyable for your users to use your platform
  • If you need progressive feedback and practical design solutions, provided remotely and collaboratively
  • If you want to spot and fix usability issues early with UX audits, design reviews, or ongoing design support
  • If your product or website needs a fresh UX perspective, a clear structure, or just a second pair of eyes to spot friction points
  • If you want someone who can balance design, strategy, and practicality
  • If you value collaboration and open communication, and want someone who listens closely and adapts to feedback

Blogs

Contact

Let's Collaborate!

Drop me a message if you think we could make a great team, looking for suggestions, or have questions about my work.
Scroll to Top